Your satisfaction is important to us.

Order Cancellation

• Orders can be cancelled before dispatch
• Once shipped, cancellation is not possible

Returns & Refunds

We accept returns only if:

• The product is damaged or defective
• Wrong product is delivered

Return Conditions

• Request must be raised within 48 hours of delivery
• Product must be unused and in original packaging

Refund Process

• Approved refunds are processed within 5–7 business days
• Refunds are credited to the original payment method

Contact for Support

📧 info@lillcharm.com
📞 +91 77460 60003