Privacy Policy
Last updated: March 2026
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support:
- Name, email address, phone number
- Shipping and billing address
- Order history and preferences
- Baby's age and size preferences (for recommendations)
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Provide customer support
- Send promotional communications (with your consent)
- Improve our products and services
3. Information Sharing
We do not sell your personal information. We may share your information with:
- Shipping partners to deliver your orders
- Payment processors to complete transactions
- Service providers who assist our operations
4. Data Security
We implement appropriate security measures to protect your personal information, including:
- SSL encryption for all data transmission
- Secure payment processing (we never store card details)
- Regular security audits
5. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
6. Cookies
We use cookies to improve your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.
7. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@lillcharm.com
Phone: +91 98765 43210