Shipping & Returns
Shipping Information
Delivery Time
- Metro cities: 2-3 business days
- Other cities: 3-5 business days
- Remote areas: 5-7 business days
Shipping Charges
- FREE shipping on orders above ₹500
- ₹50 flat rate for orders below ₹500
Order Tracking
Once shipped, you'll receive an email and SMS with tracking details. You can track your order anytime.
Returns & Exchange
Return Policy
- 7-day return window from delivery date
- Products must be unopened and in original packaging
- Receipt or proof of purchase required
Size Exchanges
Wrong size? We offer FREE size exchanges within 7 days. Contact our support team to initiate an exchange.
Refund Process
- Refunds processed within 5-7 business days of receiving return
- Amount credited to original payment method
- Shipping charges non-refundable unless defective product
Note: For hygiene reasons, opened diaper packs cannot be returned unless defective.